Accessibility Statement
Our Commitment
At Sahara London, we believe everyone should be able to shop with ease. We are committed to making saharalondon.com as accessible and inclusive as possible, regardless of the technology or ability someone uses to browse our site.
This statement explains where we currently are, what we are doing to improve, and how to reach us if you encounter any difficulties.
How Accessible is the Website
We are currently in the process of formally assessing saharalondon.com against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognised standard for web accessibility.
We have not yet completed a full audit, and we recognise this means there may be areas of the site that are not fully accessible. We are actively working to identify and address these.
In the meantime, we have taken steps to improve the experience for all users, including:
- Using clear, plain language across the site
- Providing descriptive alt text on product images
- Aiming for sufficient colour contrast between text and backgrounds
Known Limitations
We have not yet completed a formal audit of saharalondon.com, and we want to be upfront about that. Specifically:
- We are in the process of tested the site with screen readers or keyboard-only navigation
- We cannot currently confirm full compliance with WCAG 2.2 AA
We believe it is more honest to acknowledge this than to make claims we have not yet verified. Identifying and addressing these gaps is the purpose of our planned audit.
What we're Doing Next
Sahara London are committed to:
- Completing a formal accessibility audit of saharalondon.com
- Addressing any issues identified as a priority
- Updating this statement with our findings and a timeline for fixes
- Reviewing this statement at least once a year
Technical Information
saharalondon.com is built on Shopify. While some aspects of accessibility are influenced by the platform and third-party applications we use, we are committed to improving accessibility wherever we have control and to working with partners to address issues where possible.
Get in Touch
If you experience any difficulty using our website, or if you'd like to access any content in a different format, please contact us, we'd love to help.
If you are a disabled user and need assistance completing a purchase, we are happy to take your order by phone or email.
Email: customercare@saharalondon.com
Phone: 020 7483 8435
Response time: We aim to respond within 5 working days.
Your feedback genuinely helps us improve, and we welcome any suggestions.
This statement was prepared in June 2026 and will be reviewed no later than June 2027.
Last reviewed: June 2026