Want to place your order over the phone? Contact our Customer Care team on +44(0)207 483 8435 / Mon - Fri 10am-6pm 

Privacy Policy

PRIVACY POLICY

The saharalondon.com website is a UK-based website and is registered and operates in accordance with the Data Protection Act 1998.

We respect the privacy of our online customers and are committed to preserving the privacy of all visits to www.saharalondon.com.

Any information you provide us with will be securely protected and managed in line with the Data Protection Act. By browsing and shopping on Sahara’s website you are accepting and complying with the regulations outlined in the Privacy and Cookie Policy and in our Terms and Conditions.

 

COOKIES

If you wish to disable cookies you will need to do this by changing your website browser settings which are normally found under the tools or privacy tabs in your browser menu. Please note that disabling cookies may reduce the performance of our website on your computer.

Our website uses internet cookies. A “cookie” is a small data file stored by your web browser on your computer’s hard drive used to improve the speed at which it can access pages of our website, overall giving you a better browsing experience. They also allow us to monitor website traffic and to personalise the content of our website for you.

For more detailed information about cookies please visit www.allaboutcookies.org

Should you wish to set up your computer to not store cookies from our website or any other, it is possible to change the settings on your web browser. Please note that disabling cookies may reduce the performance of our website on your computer.

 

INFORMATION THAT WE COLLECT FROM YOU

When you visit, browse or order products on www.saharalondon.com you may be asked to provide certain information about yourself including your name and surname, email address, billing/delivery addresses, contact details and credit/debit card information.

Some cookies collect information about browsing and purchasing behaviour by people who access our website via the same computer or device. This includes information on the pages you have viewed, what products you added to your basket or purchased and generally how you navigated around our site. Please note that we do not use cookies to collect or record information on user’s name, address or other contact details.

We may also collect information about your usage of our website as information about you from messages you post to our website and emails and letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitior incoming calls.

 

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. If you have purchased from our site and opted to receive information on company news, our products and promotions, but would now like us to stop sending you this information please either:

Click the unsubscribe link on your latest newsletter e-mail received from us

Log in to your account in the My Account section of the website and click the unsubscribe link, located next to the…

Contact us by email at [email protected]

Write to us at the following address:

Sahara Limited

Unit 4 Utopia Village

7 Chalcot Road

London

NW1 8LH

If any of your details have changed please either:

Visit our website and amend your contact details via My Account

Contact us by email or post and we will complete the update for you. Please remember to provide your old information when updating us, so that we can change your data accurately.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. When you shop on this website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Sahara Ltd.products which are relevant to your browsing history when you visit other websites.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes: